PRE-LAUNCH PROGRAM

Pre-Launch Terms & Conditions

Starter Series UV Printer - December 2026 Launch

Last Updated: January 11, 2025

Important Information

Thank you for your interest in the Starter Series UV Printer Pre-Launch Program. Please read these terms carefully before making your reservation. By completing your purchase, you agree to all terms outlined below.

1

Pre-Launch Offer Details

  • Pre-Launch Price: $3,500 USD (Complete Starter Package)
  • Payment: Full payment required at time of reservation
  • Limited Stock: Units allocated on first-come, first-served basis
  • Pickup Location: Dothan, Alabama (Self-pickup only)
2

Delivery Schedule & Delays

  • Estimated Availability: December 20, 2026
  • Notification: Customers will be notified via email when units are ready for pickup
  • Delays: Delivery dates are estimates and may be subject to change due to manufacturing, shipping, or unforeseen circumstances
  • Customer Right to Cancel:

    If the product becomes available more than 15 days after the estimated date (December 20, 2026), the customer has the right to cancel their reservation and receive a full refund.

3

Pickup Requirements

  • Location: Self-pickup required in Dothan, Alabama
  • Transportation: Customer is responsible for all transportation and shipping costs
  • Pickup Window: Units must be picked up within 30 days of notification
  • Inspection: Customers may inspect equipment at time of pickup
4

Product Specifications & Variations

  • Color Variation:

    Printer exterior color may vary (Black, White, or Blue) based on stock availability at time of fulfillment. Color cannot be guaranteed or selected.

  • Technical Specifications: Minor technical specifications may be subject to change for product improvement
  • Package Contents: All advertised components and accessories will be included as specified
5

Warranty Coverage

What's Covered

  • Electronic Boards: 1 year warranty from pickup date
  • Other Parts: 3 months warranty from pickup date
  • Manufacturing Defects: Covered during warranty period

What's NOT Covered

  • Print Heads:

    Print heads are NOT covered by warranty, except if a defect is identified during initial installation and setup (within first 7 days of pickup).

  • User Damage: Damage caused by misuse, improper handling, or accidents
  • Consumables: Ink, cleaning solutions, and other consumable materials
  • Unauthorized Modifications: Any alterations or repairs not authorized by USA UV Printer
6

Refund & Cancellation Policy

Non-Refundable Reservation

Pre-launch reservations are non-refundable except in the following specific circumstances:

  • Delivery Delay (Customer Initiated):

    Customer may cancel and receive full refund if product becomes available more than 15 days after estimated date (after January 4, 2027)

  • Company Cancellation:

    If we are unable to fulfill the order, full refund will be issued within 14 business days

  • Defective Product:

    Major defects identified at pickup may qualify for refund or replacement at company discretion

  • No Refunds After Pickup:

    Once equipment is picked up and accepted by customer, no refunds will be issued

7

Support & Training

  • Installation Support: Remote setup assistance via video call
  • Training Materials: Comprehensive video tutorials and documentation
  • Technical Support: 24/7 email and phone support (response within 24 hours)
  • Business Resources: Marketing materials and pricing guidelines included
8

Limitation of Liability

  • USA UV Printer's liability is limited to the purchase price of the equipment ($3,500)
  • We are not liable for indirect, incidental, or consequential damages
  • Not responsible for lost profits, business interruption, or data loss
  • Customer assumes all risk for business operations and outcomes
9

Additional Terms

  • Agreement: These terms constitute the entire agreement between parties
  • Governing Law: Subject to laws of the State of Alabama, USA
  • Modifications: We reserve the right to modify these terms with notice to customers
  • Non-Transferable: Reservations are non-transferable to other parties
  • Language: English version of terms takes precedence in case of discrepancies

Questions About These Terms?

Our team is here to help clarify any questions you have about the pre-launch program.

Contact Us